Method 4: Remove and reinstall IDE/ATAPI drivers If your problem is not solved, try the next method. When you are prompted to confirm that you want to remove the device, select OK.Īfter the computer restarts, the drivers will be automatically installed.In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then select Uninstall.If you are prompted for an administrator password or for a confirmation, type the password, or select Allow Type devmgmt.msc in the Run dialog box, then press Enter.To reinstall the driver, follow these steps: Also, verify with the manufacturer of the computer if the drive came with it, or the manufacturer of the drive if it was purchased separately that the chipset drivers for the device are current.If you are not sure how to verify the drive settings in your device’s BIOS, contact the manufacturer of your device. Verify the drive is activated in the BIOS.

Method 2: Check BIOS settings and chipset drivers If you are prompted to enter an administrator password or provide confirmation, type the password or provide confirmation.

Under the Hardware and Sound item, click Configure a device.

In the Search box in Control Panel, type troubleshooter, and then click Troubleshooting.

Type control in the Run dialog box, then press Enter.

Press the Windows logo key + R to open the Run dialog box.

To open the Hardware and Devices troubleshooter, follow these steps: Method 1: Use the Hardware and Devices troubleshooter When you are prompted to confirm that you want to remove the device, click OK.Ĭlick on 'Yes' if the comment answers your question! In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. Type devmgmt.msc in the Run dialog box, then press Enter. Press the Windows logo key + R to open the Run dialog box. To update the driver, search for the driver on the device manufacturer's website, and then follow the installation instructions on the website. Reboot your computer after these changes. Right-click again these items and select Scan for hardware changes this time. Right-click on each entry present under both 'DVD/CD-ROM drives' and 'IDE ATA/ATAPI controllers' sections one by one and select Uninstall.

Locate the DVD/CD-ROM drives and IDE ATA/ATAPI controllers items. If solution 1 (show hidden devices) does not solve the problem, please continue. Navigate to This PC -> Manage -> Device Manager -> View -> Show hidden devices Show hidden (Unhide) CD/DVD Devices in Windows 10

Ide ata atapi controllers driver update